Privacy policy

Last updated: August 7, 2025

This Privacy Policy explains who we are, how we collect, use, and share your personal data, and how you can exercise your privacy rights. It applies when you use our services, visit our website, or interact with us in any way.

We take your privacy very seriously and are committed to protecting your personal data. If you have any questions or concerns, please contact us at info@nomadtrics.com.

1. Who We Are

We are Nomadtrics LTD, and we are responsible for determining how your personal data is collected, used, and protected. Our registered address is:
97 Cowslip Hill, SG6 4EX

2. Key Terms

  • Personal Data: Information that identifies or can be used to identify an individual.
  • Data Subject: The individual to whom the personal data relates (i.e. you).
  • Processing: Any operation performed on personal data, such as collection, storage, or use.

3. Personal Data We Collect

We collect the following categories of personal data depending on your interaction with us:

a. Information You Provide to Us

  • Name, address, email address, and phone number.
  • Payment and billing details for order processing.
  • Account information, including usernames and passwords.
  • Customer support communications, including inquiries and order details.

b. Information We Collect Automatically

  • Usage Data: Includes IP address, browser type, device information, and interactions with our website or emails.
  • Cookies: We use cookies to enhance functionality, analyze traffic, and personalize your experience (see Section 8).

c. Information from Third Parties

We may receive data from:

  • Shopify, which powers our store (e.g. payment processing and analytics).
  • Payment processors (e.g. credit card and billing information).
  • Marketing platforms (e.g. Google Ads or Facebook, with your consent).

4. How We Use Your Personal Data

We process your personal data for the following purposes and lawful bases:

Purpose Legal Basis
Processing orders and delivering products. Performance of a contract (Art. 6(1)(b)).
Providing customer service. Legitimate interest to assist customers (Art. 6(1)(f)) or performance of a contract.
Sending promotional communications. Legitimate interest to market our services (Art. 6(1)(f)) or your consent.
Improving website functionality. Legitimate interest to optimize our services (Art. 6(1)(f)).
Detecting and preventing fraud. Legitimate interest to protect our business and customers (Art. 6(1)(f)).
Complying with legal obligations. Legal obligation (Art. 6(1)(c)).

5. How We Share Your Data

We may share your personal data with the following:

  • Service Providers: Shopify (store hosting), PayPal (payment processing), and Royal Mail (shipping).
  • Marketing Partners: Google Ads and Meta for targeted advertising (where consent is provided).
  • Legal Authorities: To comply with applicable laws or respond to legal requests.
  • Business Partners: In the event of a business transaction, such as a merger or sale of assets.

6. Data Retention

We retain your personal data only as long as necessary:

  • Order and payment data: Retained for 7 years for tax compliance.
  • Account information: Retained until you close your account or request deletion.
  • Marketing preferences: Retained until you unsubscribe.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access & Portability: Request access to your data or receive it in a portable format.
  • Correction & Deletion: Ask us to correct inaccurate data or delete it (where legally permitted).
  • Objections & Opt-Outs: Object to data processing or opt out of targeted advertising.
  • Withdraw Consent: Revoke consent for data processing at any time.

To exercise your rights, contact us at info@nomadtrics.com.

8. Cookies

We use cookies to:

  • Provide essential website functionality.
  • Analyze website performance.
  • Personalize your experience and deliver tailored ads.

Managing Cookies:
You can manage cookies via your browser settings. For Shopify cookies, visit the Shopify Cookie Policy.

9. Data Transfers

We may transfer your personal data outside the UK, including to the EU or the US. These transfers are safeguarded by:

  • Adequacy decisions for approved countries.
  • Standard Contractual Clauses (SCCs) for other countries.

10. Security

We implement organizational and technical measures to protect your personal data. If you suspect unauthorized access, contact us immediately.

11. Children’s Data

Our services are not intended for individuals under 16. If we learn we have collected personal data from a child, we will delete it promptly.

12. Complaints

If you’re unhappy with how we’ve used your data, contact us at info@nomadtrics.com. Alternatively, lodge a complaint with the ICO at www.ico.org.uk.

13. Changes to This Policy

We may update this policy periodically. Updates will be posted here, with the "Last updated" date revised accordingly.

14. Contact Us

If you have questions about this policy, contact us at:
Nomadtrics Ltd, 97 Cowslip Hill, SG6 4EX
Email: info@nomadtrics.com